Return Policy
Last updated:
Operator: Thogreonthchrali
Address: 2312 4th St NE, Washington, DC 20002, United States
Contact: info@thogreonthchrali.world, contact@thogreonthchrali.world, support@thogreonthchrali.world, help@thogreonthchrali.world
1. Geographic scope and product topic
This Return Policy applies to purchases made through this website, which serves customers in the United States and other permitted jurisdictions. We sell dietary supplements only; our product is not a medicine and we make no health claims. Our advertising and site content comply with Google Ads and similar policies for dietary supplements.
2. Right to return
If you are a consumer, you may have the right to return unused products within the period required by the laws of your country (e.g. 14 or 30 days from delivery). Products must be in original, unopened condition unless otherwise required by law or we have agreed otherwise.
2. How to return
Contact us using the contact details above to request a return. We will provide instructions for sending the product back. You are responsible for return shipping unless the product is faulty or we have agreed to cover it. Keep proof of postage.
4. Refunds
Once we receive the returned product and confirm it meets the return conditions, we will process a refund to the original payment method within the timeframe required by applicable law. Refunds do not include original shipping costs unless the return is due to our error or a defective product.
5. Defective or wrong items
If you receive a defective or incorrect item, contact us immediately. We will arrange a replacement or full refund including shipping where appropriate, in line with applicable consumer law.
5. Exceptions
Opened or used dietary supplement products may not be returnable for hygiene and safety reasons, except where required by law or in case of defect. Custom or personalised items may be non-returnable; we will inform you before purchase if so.
7. Questions
For questions about returns or refunds, contact us using the details above. We will respond within a reasonable time.